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Seeing Your Practice Through Your Patient’s Eyes

There’s an old Native American saying about not judging a man until you’ve walked a mile in his moccasins. It’s also wise not to make assumptions about your business until you see your practice through your patients’ eyes. That’s actually easier said than done. You can ask […]

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Become A Leader For Your Dental Practice

There are good managers and then there are good leaders. These are two different things. As the owner of a practice, it’s more important for you to focus on being a good leader. You can hire good managers but it’s very difficult for anyone other than the […]

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Excellent Customer Service Is A Team Effort

Giving your patients excellent customer service as well as a positive experience from the moment they enter your office, until they leave, requires the right attitude.  But it also requires planning and coordination—like any team sport.  If one member of your staff slips up, it kills the […]

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Presenting the Cost of Treatment

Presenting the cost of treatment and collections can be tricky issues with doctors and their staff. On one hand, you want the patient to appreciate you and the care you provide but on the other, you must be aware you’re your dental office is still a business […]

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Dental Student Internships: Should You Consider One?

Dental Student Internships , which facilities offer internships and are they beneficial Being accepted to and ultimately completing dental school, are significant life accomplishments, and will put you into consideration for a number of career opportunities once you complete your work.  But you can enhance your standing […]

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Are You A People Person? You Could Become A Great Dental Assistant

Assisting – certifications required, skills necessary for a productive/beneficial dental assistant – how strong people skills are critical. For many people, a dental assistant position is a start in the field of dentistry, and a base for pursing other positions like Dental Hygienist. Dental assistants are an […]

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The Key to Generating Referrals

When you want something, the simplest way to get it is to ask for it, right? Easier said than done? We don’t think so! Encourage your front office staff members to ask the new patients how they heard about your practice on the very first phone call. […]

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Growing Your Dental Practice: Building A Professional Network

As you grow your dental practice, it’s a good strategy to work on building up your professional network of people in the dental industry in your market area. Some of this occurs naturally—you have vendors you use and you’ll develop relationships with them. But it can also […]

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Growing Your Dental Practice: The Good, The Bad, And The Ugly

One way to make your practice better is to periodically review your performance with your staff. This process works better if you can get people to focus, and one way that many companies do this is to use a technique called “the good, the bad, and the […]

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Professional Development: How To Keep Your Dental Practice Sharp

  Part of our ongoing series on careers in dentistry.  Charlotte Dentistry® encourages young people to consider the dental profession and welcomes any questions you may have. Dentistry, like any business, continually changes. New techniques and materials become available, and it’s important for a new dentist to […]

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